What to Do If Your Team Is Too Busy to Take On New Work

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Before you rush to hire more people, try these three steps.


How Doctors Can Be Better Mentors

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Be available, and put yourself in the mentee’s shoes.


The Words and Phrases to Use — and to Avoid — When Talking to Customers

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Say “I” instead of “we,” for example.


The Chairman of Nokia on Ensuring Every Employee Has a Basic Understanding of Machine Learning — Including Him

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First he took classes to learn what he didn’t know.


How to Cope with Secondhand Stress

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Show compassion and surround yourself with positivity.